Terms & Conditions

1. About Gyanly

Gyanly is a digital learning platform that provides access to ebooks, digital books, educational resources, and other digital learning content.

Our aim is to make useful knowledge and educational content easily accessible and help learners discover, learn, and grow.

2. Digital Products

All products available through Gyanly are digital products unless specifically stated otherwise.

After a successful purchase, access may be provided through your Gyanly account or through another digital delivery method specified for the product.

Because digital products can be accessed, downloaded, viewed, or consumed electronically, completed purchases are generally non-refundable and cannot be returned like physical products, except where a refund is required by applicable law or where Gyanly specifically approves an exception.

3. Refunds & Duplicate Payments

Please review your order carefully before completing payment.

If you accidentally make multiple payments for the same product because of a payment gateway, internet, banking, or technical issue, please contact us with the relevant transaction details.

After verification, if we confirm that a duplicate payment was received, we may refund the eligible excess payment through the appropriate payment method.

4. Payment & Transaction Issues

Sometimes a payment may appear unsuccessful because of:

• Internet connectivity problems
• Bank or payment-gateway issues
• Browser or device problems
• Technical errors
• Delayed payment confirmation
• Other third-party service interruptions

If money has been deducted from your account but your Gyanly purchase has not been confirmed, please contact us before making another payment. We will check the transaction and assist you as soon as reasonably possible.

5. Account Registration & Login Details

Some Gyanly features may require you to create an account. You are responsible for:

• Providing accurate information
• Keeping your login credentials confidential
• Protecting your password
• Not sharing your account with others
• Immediately contacting us if you believe your account has been compromised

6. One Account — Personal Use Only

Your Gyanly account and purchased digital products are intended for your personal use only, unless we expressly provide a different license.

You must not:

• Share your login credentials with others
• Allow multiple people to use one account
• Sell, transfer, or rent your account
• Give other people access to your purchased ebooks
• Create accounts for the purpose of bypassing restrictions

If we identify credible evidence of serious or repeated account misuse, we may suspend, restrict, or terminate the account, subject to applicable law.

7. Multiple Devices & Suspicious Activity

You may use your account on supported personal devices as permitted by Gyanly.

However, attempting to bypass security restrictions by using unusual numbers of devices, automated access, unauthorized methods, credential sharing, or other techniques designed to defeat access controls may be treated as suspicious activity.

We do not automatically treat ordinary device changes as suspicious. Our purpose is to protect legitimate customers and our digital content from abuse.

8. Copyright & Intellectual Property

All ebooks, text, graphics, designs, images, videos, branding, logos, software, and other content provided by Gyanly are protected by applicable intellectual-property laws.

Purchasing a digital product gives you access or a limited personal-use license to that product. It does not transfer copyright or ownership of the underlying content to you.

Unless expressly permitted by Gyanly, you must not:

• Copy or reproduce the content
• Resell or redistribute the ebook
• Upload it to another website
• Share it through WhatsApp, Telegram, social media, cloud storage, or other platforms
• Publish the content elsewhere
• Create unauthorized derivative products
• Claim the content as your own
• Commercially distribute the content

9. Screenshots, Screen Recording & Content Sharing

You must not use screenshots, screen recordings, screen-capture tools, copying methods, or similar techniques to reproduce and distribute Gyanly's protected digital content.

You may not share captured pages or substantial portions of our content with others.

Gyanly may use reasonable technical measures to protect digital products from unauthorized copying and distribution.

10. DRM & Content Protection

Certain digital products may use DRM or other access-control technologies to protect content.

You agree not to:

• Circumvent DRM
• Disable or bypass security mechanisms
• Attempt to extract protected content
• Reverse engineer access controls
• Use technical methods to defeat content restrictions

11. Account Suspension or Termination

Gyanly reserves the right, subject to applicable law, to suspend, restrict, or terminate an account where there is reasonable evidence of account sharing, content piracy, fraudulent transactions, or attempts to bypass security controls.

12. Educational Content

Gyanly provides educational and informational content for learning and general informational purposes. Educational content should not automatically be treated as professional, legal, financial, medical, or other specialized advice.

13. Website Availability

We work to keep Gyanly available and reliable, but temporary interruptions may occur because of server maintenance, hosting problems, or third-party service interruptions. We will make reasonable efforts to restore affected services as soon as possible.

14. Updates & Educational Benefits

As part of our commitment to learners, we may provide educational updates, new learning resources, product announcements, and learning tips through email, your Gyanly account, or social media channels.

15. Customer Support

If you experience a payment problem, login issue, or difficulty accessing a product you purchased, please contact Gyanly through our official support channels. We will make reasonable efforts to respond as soon as possible.

16. Fraud & Misuse

Gyanly does not support fraudulent, deceptive, or unauthorized activities. We may investigate transactions or accounts where we have reasonable grounds to suspect fraud, abuse, or unauthorized access.

17. Third-Party Services

Gyanly may use third-party services such as payment gateways, hosting providers, analytics, and authentication services. Gyanly is not responsible for interruptions caused solely by third-party services, although we will make reasonable efforts to assist where possible.

18. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised “Last Updated” date.

19. Respectful Use

Please use our website, content, support channels, and community spaces respectfully. We do not encourage abuse, harassment, fraud, piracy, or content theft.

20. Digital Personal Data Protection (DPDP) Act, 2023 Compliance

Gyanly strictly complies with the Digital Personal Data Protection (DPDP) Act, 2023 enacted by the Government of India (Ministry of Electronics and Information Technology - MeitY).

21. Grievance Redressal & Data Protection Officer

In accordance with the DPDP Act 2023 and the Information Technology Rules, any user grievances or privacy inquiries concerning the processing of personal data can be addressed to our designated Data Protection & Grievance Officer:

22. Contact Us

If you have questions about these Terms, payment problems, account issues, or purchased products, please contact us through our official Contact Us page or support channel (gyanly.contact@gmail.com).